Terms & Conditions For Online Shop Products


ALE INTERNATIONAL LLC maintains the www.atcoworld.com Website ("Site")

By accessing this website we assume you accept these terms and conditions. Do not continue to use https://www.atcoworld.com/ if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company's terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

  • We will not trade with or provide any services to OFAC and sanctioned countries
  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website
  • Cardholder must retain a copy of transaction records and Merchant policies and rules
  • User is responsible for maintaining the confidentiality of his account


Payment

Visa or MasterCard debit and credit cards/Bank Transfer/Cheque Deposit in AED will be accepted for payment.


Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.


Delivery/Shipping Policy

Delivery available within the UAE (Abu Dhabi, Ajman, Al Ain, Dubai, Fujairah, Ras Al Khaimah, Sharjah and Umm Al Quwain), 75 km radius from each city center. [Delivery may be affected with currently ongoing COVID-19 outbreak.] Delivery charges mentioned on checkout page depending upon the location.

Our delivery team will be in touch with you once the payment has been made. In most cases, if the payment is received upto 12 noon on the current day, then delivery is scheduled on the following working day. If after 12 noon today, then the delivery is scheduled for the (working) day after tomorow.


Unloading

The Customer has to manage the unloading at their site. The Customer needs to provide forklift, crane and/or unskilled labor if required, for unloading. The Customer is responsible for any damage happening to the machines during the unloading process or thereafter.


Installation

Onsite installation and training are not included in the above price, but the customer can select whether they need installation support from ATCO team or not. (ATCO team installation support is chargeable). The customer needs to provide forklift, crane and/or unskilled labor if required, during installation.

Installation to be done at the time of delivery only. Delivery and installation on separate days is not possible.

In all instances, all recommended utilities like power supply, compressed air, fittings, wire pulling at the required places etc. has to be provided by the customer.
The customer needs to provide for all raw material and packing material, during the installation and training process. The Vendor is not responsible for any sizes/items that were not able to be tested, due to their absence during the installation process.
The Customer needs to have an operator with basic machine knowledge, to whom the training can be imparted. The Customer needs to sign the daily activity reports of our engineers and the final installation report, during & upon successful completion of installation.


Warranty

All the materials are guaranteed for manufacturing defects for a period of 12 months from the date of supply. Warranty doesnot include wear & tear parts, misuse or accidents that have occurred at customer site. The faulty part will be replaced free of cost during the period of the warranty. The cost of transport/courier of the new part to be borne by the customer. Products purchased online are subject to back to base warranty.


Service

Products purchased online are subject to back to base warranty. Site visit can be requested during warranty period at our standard visiting rates. Alternatively you can avail of our comprehensive AMC offers. [Visit our support page]


Cancellation

Once the order is confirmed, the manufacturing of the machines is taken upon immediately. After this we cannot accept any cancellation of order and the seller cannot refund the advance amount to the buyer, under any circumstances. This is acknowledged and accepted, when an order is placed with us and this overrides all other terms & conditions, including those mentioned in the customers purchase order.


Returns Policy

NO return, refund or exchange allowed on any sale happened on https://www.atcoworld.com/ online shop.


Validity

30 days from the date of this offer. After that, it is subject to change and confirmation by us.


Exclusion of Liability

Under no circumstances shall the SELLER (ALE INTERNATIONAL LLC) be liable to the Buyer or any other party, for any type of damage, whether they are special, consequential, indirect, incidental, exemplary or punitive, whether such damages arise from or result from a contractual breach, a guarantee, tort (including negligence) of strict liability or otherwise, and even if the contract fails to fulfil its essential purpose. Such damages include, but are not limited to, loss of profit or revenue, loss of use of equipment or a piece of equipment, cost of replacement of equipment, facilities, time costs of stoppage, construction cost increases, reputational damage, customer loss, or any claim by Buyer?s customers or subcontractors for such damages. The Buyer is prohibited from transferring, assigning or renting the equipment sold under this contract to a third party until they have obtained their adhesion to the protection granted to the seller in this clause.


Ownership

The SELLER (ALE INTERNATIONAL LLC) shall retain title to the machinery and any other materials or goods supplied hereunder until such time as the SELLER receives full payment of the price hereunder. The risk of any damage to the machinery and any other materials or goods supplied hereunder shall pass to the BUYER, until receipt of full payment by the SELLER. The BUYER hereby acknowledges that the machinery and any other materials or goods supplied hereunder, even where affixed and/or anchored to the land, may not, in any event, be deemed as being incorporated into or being fixtures of the land and that such machinery and any other materials or goods shall not attach to the land itself and accordingly the SELLER shall retain title to the machinery and any other materials or goods supplied hereunder until full payment of the price.


Force Majeure

In case of an extraordinary event or circumstance beyond our control, such as a war, strike, riot, crime, or an event described by the legal term as act of God (hurricane, flood, earthquake, volcanic eruption, etc.), deliveries will be partially or wholly suspended until normalcy returns and this period will added to the above mentioned delivery time.


Jurisdiction

In case if any disputes arise, and cannot be settled mutually, or in case of violation of contract by any party, the jurisdiction of the courts of Dubai, UAE will be applicable.


Images

The attached picture(s) is/are for representation purpose and aim to provide the best possible depiction of the actual machine supplied. The color and/or look of the actual machine may vary from what is shown in the image, and/or may include optional items for representation purpose, which may not be part of scope of supply.


Cookies

We employ the use of cookies. By accessing https://www.atcoworld.com/, you agreed to use cookies in agreement with the ALE INTERNATIONAL LLC's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


License

Unless otherwise stated, ALE INTERNATIONAL LLC and/or its licensors own the intellectual property rights for all material on https://www.atcoworld.com/. All intellectual property rights are reserved. You may access this from https://www.atcoworld.com/ for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from https://www.atcoworld.com/
  • Sell, rent or sub-license material from https://www.atcoworld.com/
  • Reproduce, duplicate or copy material from https://www.atcoworld.com/
  • Redistribute content from https://www.atcoworld.com/

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of ALE INTERNATIONAL LLC; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to ALE INTERNATIONAL LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of ALE INTERNATIONAL LLC's logo or other artwork will be allowed for linking absent a trademark license agreement.


iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.


Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.


Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it's linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.


Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

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